Effective Date: April 26, 2025

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE OR BOOKING A TOUR.

Welcome to Discover Wild Africa (“Discover Wild Africa,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, www.discoverwildafrica.com (“Website”), and any services offered by Discover Wild Africa, including but not limited to tour bookings, travel consultations, and related services (“Services”).

By accessing or using our Website or Services, you (“you,” “user,” “customer”) agree to be legally bound by these Terms, as well as our Privacy Policy and Refund & Cancellation Policy, which are incorporated herein by reference.

If you do not agree to these Terms in full, you must not use our Website or Services.

1. Use of the Website

  • You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to access and use our Services.
  • You agree to use our Website and Services strictly for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of this Website by any third party.
  • You are prohibited from attempting to gain unauthorized access to our systems, engaging in any activity that disrupts or degrades our Website, or using any automated means (bots, scrapers, etc.) to access data without our express permission.

2. Booking and Payments

  • All bookings made via our Website, by email, or through other communication channels are governed by our Refund & Cancellation Policy, incorporated into these Terms by reference.
  • You agree to provide true, accurate, current, and complete information when making a booking.
  • Discover Wild Africa reserves the absolute right to refuse, cancel, or amend any booking at its sole discretion and without liability, particularly in cases of fraud, misrepresentation, or breach of these Terms.
  • Prices and availability of tours and services are subject to change without notice.

3. Intellectual Property Rights

  • All content appearing on the Website—including but not limited to text, graphics, logos, icons, images, audio clips, video clips, and software—is the sole property of Discover Wild Africa or its licensors and is protected by applicable intellectual property laws.
  • You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial use only.
  • You must not reproduce, duplicate, copy, sell, resell, modify, distribute, transmit, or otherwise exploit any part of the Website or its content without our prior written consent.

4. User Conduct

By using our Website and Services, you agree not to:

  • Use the Website for any unlawful, fraudulent, or unauthorized purpose.
  • Post, transmit, upload, or distribute any content that is harmful, offensive, defamatory, or misleading.
  • Interfere with or disrupt the functionality of the Website, servers, or networks connected to the Website.
  • Attempt to circumvent any security or authentication measures implemented by us.

Violations of these rules may result in the termination of your access to the Website and Services, and may expose you to civil and criminal liability.

5. Risk Acknowledgment and Disclaimers

  • Our Services involve outdoor travel, wildlife encounters, and visits to remote and natural areas. Participation carries inherent risks including but not limited to accidents, injuries, illnesses, wildlife encounters, natural disasters, and extreme weather conditions.
  • By booking a tour with us, you voluntarily assume all associated risks and agree that your participation is at your sole risk and responsibility.
  • The Website and all Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.
  • We make no warranty that the Website will meet your requirements, or that access will be uninterrupted, timely, secure, or error-free.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Discover Wild Africa, its directors, employees, agents, representatives, and affiliates shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or in any way connected with your use of the Website, Services, or participation in a tour, even if advised of the possibility of such damages.
  • Without limiting the foregoing, Discover Wild Africa disclaims any liability for:
    • Personal injury, property damage, or losses incurred during travel or participation in activities.
    • Delays, acts of nature, force majeure events, or third-party service failures.
    • Errors or inaccuracies in information presented on the Website.
  • In any event, our total liability to you for all claims, whether in contract, tort, or otherwise, shall not exceed the total amount you paid to us for the applicable service.

7. Third-Party Links and Services

  • Our Website may contain links to third-party websites or services that are not owned or controlled by Discover Wild Africa.
  • We provide these links solely for convenience and do not endorse, control, or assume responsibility for the content, policies, or practices of any third-party websites or services.
  • Accessing any third-party websites is done at your own risk, and you should review their terms and privacy policies separately.

8. Force Majeure

Discover Wild Africa shall not be held responsible for any failure to perform or delay in performance caused by events outside our reasonable control, including but not limited to acts of God, government actions, war, terrorism, civil unrest, natural disasters, pandemics, labor disputes, and supply chain disruptions.

9. Governing Law and Jurisdiction

  • These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of Kenya.
  • You agree to submit to the exclusive jurisdiction of the courts located in Nairobi, Kenya to resolve any disputes arising under these Terms or your use of our Services.

10. Amendments to the Terms

  • Discover Wild Africa reserves the right to modify, amend, or update these Terms at any time without prior notice.
  • Changes will become effective immediately upon being posted on this page, with the “Effective Date” updated accordingly.
  • Your continued use of the Website or Services after such modifications constitutes your acceptance of the revised Terms.

11. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Discover Wild Africa
📧 Email: bookings@discoverwildafrica.com
🌐 Website: www.discoverwildafrica.com